Travelport and Kaizo use internal comms to save £2.5 million pounds
Travelport, a global travel wholesaler, runs half of the world’s airline booking systems. It connects buyers and sellers of travel through innovative solutions designed to help travel companies lower costs, increase revenues and provide millions of travellers annually with exceptional travel experiences. This means that customer loyalty is always high on the agenda. The aim of this campaign was to exceed customer expectations despite having employees who were not natural advocates of the business. Travelport asked PR agency Kaizo to help it increase employee involvement in, and understanding of, the business.
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